Subject: LTK1221601147738X
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Date: Thu, 15 May 2014 15:44:34 +0530 (IST)

AWB# 8609241340  the customer released his shipment 29 th April. It was processed by the hub 30 th April and delivered Sunday 4 th May 

It has taken 3 business days for the shipment to be delivered, I don’t understand why did the agent contact DHL Express stating that there has been a delay? 

it takes 4-6 business days with Standard Service and 2-3 business days with Express Service. 

Regards 
Subir