Subject: Blx feedback - concierge
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Sun, 27 Apr 2014 06:31:49 +0530 (IST)

Sanjay - I still see delay in response from your end on multiple tickets in concierge. Pls see below tickets. We must be very prompt either its follow up with merchant, or notifying Cx. 

LTK1221601083677X - Pending since April 23, 2014 and no reply to Mel's note. 

LTK1221601080800X - I don't see update being notified to DHL LB since April 24, 2014 

LTK1221601109883X - Mels replied on April 24, 2014 but no action taken so far 

LTK1221601058085X - Estimated Delivery Dates of 4/25/14 to Thu 5/1/14 for this concierge, so follow up shud have been made. 
LTK1221601084321X - Update not shared with Cx 

LTK122160770017X- No further follow up to return request since April 23, 2014 LTK1221601035963X - No follow up on refund since April 24th. 

Regards 
Subir