Subject: Borderlinx Feedback
From: Subir Chakma <[email-masked]>
To: Amandeep Jangra <[email-masked]>, Vivian Guo <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Wed, 23 Apr 2014 07:08:11 +0530 (IST)

LTK122160330085X- Amandeep, Vivian, Hassan 

This ticket started in Dec 30, 2013, now on April 22, 2014 we are looking at a BIG mess all because of your mishandling. Because of your standard responses, and not reviewing history properly, we are looking at a loss of 2 expensive shipments. 

In first email Cx provided Invoice + Tracking # which he is expecting. Then again he sent the details on F eb 4, 2014 but Amandeep sent an email that  once items are delivered they will be updated to Cx account.  Whereas items are showing delivered on Jan 3rd, 2014. 

Then you started to ask for the Shipment details so many times, which Cx already sent to you. I want all 3 of you to go thru the case again, and tell me where you went wrong. 

Regards 
Subir