Subject: Blx Feedback
From: Subir Chakma <[email-masked]>
To: Anas Mohammad <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Tue, 22 Apr 2014 23:59:56 +0530 (IST)

LTK1221601101791X - Anas 

You simply believed what Cx said and sent across an unnecessary escalation. You did not check facts, and for which I am writing this email to you. 

If you open the Cx account, you can see the previous promo codes used by the Cx. In this case, I have copied you a screenshot showing how many promo's he has availed till now, latest being 

06-Mar-2014. That was the last Citi promo we had, we don't have any more ongoing promos. 

How come you are sending a note that he never got any Citi promos? 

Regards 
Subir