Subject: Blx Feedback
From: Subir Chakma <[email-masked]>
To: Sanjeev Khurma <[email-masked]>, Gurpreet Kaur <[email-masked]>, Kabir Uddin <[email-masked]>, Ratnam Sharma <[email-masked]>, Ankit Verma <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, "Raj S. Rawat" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna
Cc: Deeksha Dadu <[email-masked]>
Date: Thu, 10 Apr 2014 14:19:32 +0530 (IST)

Hello All 

I still see careless mistakes. Some examples are below. I need to know what 

LTK1221601029060X - Ankit : Ticket was not marked TO ME 

LTK122160948010X - Ankit : Ticket was not marked TO ME 

LTK1221601008028X- Sanjeev : Ticket was not marked TO ME 

LTK1221601004300X - Gurpreet: You sent escalations to billing only to refund, or to confirm amount. For decision on whether to refund or not, is with CS. You shud escalate to L2, and L2 if needed will take it up with L3. Pls do not sent such escalations to billing. 

LTK122160997649X- Ankit : Ticket was resolved without any action, and Cx has sent an email now for an update. 

LTK1221601036240X- Kaeiara : Ticket was not marked TO ME 

LTK122160997947X - Devendra : Item check. Did not response to the Cx even after getting update from Hub. DHl LB is chasing now on the status of the request. 

Regards 
Subir