Subject: Re: LTK122160968426X waiver of storage charges 0762-7618
From: Subir Chakma <[email-masked]>
To: "Raj S. Rawat" <[email-masked]>
Cc: Akhil P Walia <[email-masked]>
Date: Sun, 30 Mar 2014 11:28:32 +0530 (IST)

Raj - Thanks for the email. 

I will take care of this. But you are not following the procedure. All such tickets/issues, which you can not decide, must be escalated to L2, and not kept in your queue etc.. 

If you are still not clear, let me know. 

Regards 
Subir 

----- Original Message ----- 
From: "Raj S. Rawat" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]> 
Sent: Saturday, March 29, 2014 11:32:44 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: re: LTK122160968426X waiver of storage charges 0762-7618 

currently the storage charges are USD 1180. Cx says he met with an accident and was hospitalized. Cx has offered to pay SAR 1000 storage charges which are equivalent to USD 265. Pls advise.