Subject: Re: Fraud customer, pls initiate return. TRY to get free prepaid label
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>, Amandeep Jangra <[email-masked]>
Cc: "Surya p. Tiwari" <[email-masked]>
Date: Fri, 7 Mar 2014 11:56:03 +0530 (IST)

Label received. 

@Amandeep, pls process return. 

PUT a clear note to Hub to include Order number in the package. 

PUT a clear note for Cx that its a concierge order and we need to follow up on refund for this. So do not close after getting tracking no. 

Regards 
Subir 

----- Original Message ----- 
From: "Sanjay Dutt" <[email-masked]> 
To: "Surya p. Tiwari" <[email-masked]> 
Cc: "Subir Chakma" <[email-masked]> 
Sent: Friday, March 7, 2014 3:00:51 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Fraud customer, pls initiate return. TRY to get free prepaid label 

LTK122160655781X 

Mail marked to merchant for prepaid label, once received will process the return of the order 105-1437915-5132258 

Regards 
Sanjay 

----- Original Message ----- 
From: "Surya p. Tiwari" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Cc: "Sanjay Dutt" <[email-masked]> 
Sent: Thursday, March 6, 2014 4:54:25 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Fraud customer, pls initiate return. TRY to get free prepaid label 

Case is being handled under ticket LTK122160655781X 

----- Original Message ----- 
From: "Surya p. Tiwari" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Cc: "Sanjay Dutt" <[email-masked]> 
Sent: Thursday, March 6, 2014 4:53:49 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: Fraud customer, pls initiate return. TRY to get free prepaid label 

0763-3294 Cx fraud, Contacted amazon to return the shipment 2022109 since it was placed using concierge order 72221. 

Since it was a seller item Amazon forwarded the query to seller, requesting pre-paid label. Outcome should be in two working day. 

----- Original Message ----- 
From: "Subir Chakma" < [email-masked] > 
To: "Surya Prakash. Tiwari" < [email-masked] >, "Sanjay Dutt" < [email-masked] > 
Sent: Thursday , March 6, 2014 4:29:07 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Fraud customer, pls initiate return. TRY to get free prepaid label 

Fraud customer, pls initiate return. TRY to get free prepaid label 

Regards 
Subir