Subject: Borderlinx CSAT
From: Subir Chakma <[email-masked]>
To: Ratnam Sharma <[email-masked]>, Ankit Verma <[email-masked]>, Manmohan Singh <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Upasna Shukla <[email-masked]>, "Raj S. Rawat" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>,
Date: Thu, 27 Feb 2014 15:34:41 +0530 (IST)

Hello 

See your last 3 days CSAT for this week. Not encouraging. All highlighted in red, you must see what went wrong. 

Target : 95% + 

	Feb 24th 	Feb 25th 	Feb 26th 

	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 
Ibrahim Usmani 	4 	1 	80% 	

	2 	1 	67% 
Hassan 	

	

	

Sanjay 	

	

	1 	0 	100% 
Alok 	4 	0 	100% 	1 	0 	100% 	2 	0 	100% 
Gelna 	3 	1 	75% 	2 	0 	100% 	2 	0 	100% 
Kaeiara 	3 	1 	75% 	3 	0 	100% 	

Vivian 	1 	0 	100% 	4 	1 	80% 	4 	0 	100% 
Amandeep 	

	

	

Nitin 	

	

	

Raj Rawat 	1 	0 	100% 	

	2 	0 	100% 
Anas 	

	2 	0 	100% 	2 	0 	100% 
Upasna Shukla 	

	

	

Ratnam Sharma 	

	2 	0 	100% 	2 	0 	100% 
Sumit Gogia 	2 	1 	67% 	

	2 	0 	100% 
Ankit Verma 	1 	1 	50% 	3 	1 	75% 	0 	1 	0% 
Manmohan Singh 	

	1 	0 	100% 	2 	0 	100% 
Total 	19 	5 	79% 	18 	2 	90% 	21 	2 	91% 

Regards 
Subir