Subject: Return procedure for ODD SIZE boxes
From: Subir Chakma <[email-masked]>
To: Ratnam Sharma <[email-masked]>, Ankit Verma <[email-masked]>, Manmohan Singh <[email-masked]>, Sumit Gogia <[email-masked]>, Anas Mohammad <[email-masked]>, Upasna Shukla <[email-masked]>, "Raj S. Rawat" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>,
Date: Thu, 27 Feb 2014 14:51:35 +0530 (IST)

Hello 

There is change in return policy. If shipment is Odd Size (determined by shipment location starting in OS), the standard USD15 shipping cost may not apply. Therefore, do NOT tell them the shipping cost before checking with Hub. 

All such return cases must be sent to Hub thru AE under 'Shipment Content check' for an estimated return cost. 

How to determine the Odd size box- 

Regards 
Subir