Subject: Regarding Order #DSL-311851153
From: Subir Chakma <[email-masked]>
To: "Surya Prakash. Tiwari" <[email-masked]>, Sanjay Dutt <[email-masked]>
Date: Tue, 18 Feb 2014 08:45:00 +0530 (IST)

Pls call merchant to see what went wrong. We must work over time to improve success rate on concierge orders. If you need to, explain how we work, to the merchants so they start accepting our orders. 

Thank you for your Dieseltimeframes.com order! We regret to inform you that we were unable to process your order. Please verify your billing information with your bank or credit card provider before placing another order. The pending authorization on your card should be released in 3-5 business days back to your account. If you have any questions regarding the cancellation of your order, please contact our customer care department at 1-800-699-2556 . 

Regards 
Subir