Subject: CR
From: Subir Chakma <[email-masked]>
To: "Raj S. Rawat" <[email-masked]>
Date: Thu, 13 Feb 2014 17:07:05 +0530 (IST)

Dear Customer, 

  

Thank you for sending over the invoice for amending the value. Unfortunately we have been unable to verify the authenticity of the invoice/value you provided. 

  

Government regulations require that we declare accurate shipment value to the customs. 

  

To help us determine the actual value of the shipment you can provide us with: 

  

1.       The exact URL of the products listed on the website of the seller clearly showing the price of the product 

2.       An email from the seller (merchant) sent directly clearly mentioning the product details and their values along with any discounts. This email should be sent by the merchant to [email-masked] with ticket number (LTKXX) in the subject line. 

  

These extra checks have been put in place to avoid any delays, penalties or items being confiscated by the customs in the destination country. 

  

In the absence of value evidence as stated above, we would not be able to change the value of the shipment. 

  

Borderlinx Customer Services 

Regards 
Subir