Subject: Shipments to Brazil, consignee’s ( receiver’s) Tax ID is required
From: Subir Chakma <[email-masked]>
To: Anas Mohammad <[email-masked]>, Upasna Shukla <[email-masked]>, "Raj S. Rawat" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, "John Yohjan. Park" <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash
Date: Thu, 13 Feb 2014 16:36:29 +0530 (IST)

Hello 

Pls do NOT email Neil for a reason, if you see a RTO case from Brazil. It is due to below reason. For now, pls escalate to L2 and we will deal with L3 as what needs to be done. 

Subject: RE: DHL AWB# 2181332996 |   RTO | LTK122160512137X  

Hello , 

Please ensure that all Borderlinx CS agents  are aware that for shipments to Brazil,  consignee’s ( receiver’s)  Tax ID  is required to appear on the Original Invoice and Original AWB  for every shipment, every time.      No exceptions. 
 Thanks! 

Contact me if you have further questions. 
Regards, 

Thank you for using DHL. 
Neil Stokes 
ETS Coordinator and Key Accounts Executive