Subject: Re: LTK122160184561X
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>
Cc: Anas Mohammad <[email-masked]>, Upasna Shukla <[email-masked]>, "Raj S. Rawat" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, "John Yohjan. Park" <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, "Surya Prakash
Date: Mon, 3 Feb 2014 09:31:09 +0530 (IST)

Sanjay, whenever you come across such Ticket with bad notes, pls forward it to me. I will take them on. Everyone must comply with basic procedures in placed. We can't waste our time because of their negligence, laziness. Not at all. 

Regards 
Subir 

----- Original Message ----- 
From: "Sanjay Dutt" <[email-masked]> 
To: "Alok Kumar" <[email-masked]>, "Amandeep Jagra" <[email-masked]>, "Anas Mohammad" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "John Y. Park" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Nathalie Ann" <[email-masked]>, "Nitin Kumar" <[email-masked]>, "Raj S. Rawat" <[email-masked]>, "Surya p. Tiwari" <[email-masked]>, "Upasna Shukla" <[email-masked]>, "Vivian Guo" <[email-masked]> 
Cc: "Akhil P Walia" <[email-masked]>, "Subir Chakma" <[email-masked]> 
Sent: Monday, February 3, 2014 12:30:03 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK122160184561X 

Dear All 

Its a request to all of you please do not transfer any ticket to claims or returns without proper notes. 

Your notes should be clear and specific. 

I have gone through the cases wherein agents have transferred the ticket just stating return request or items missing. 

Notes do not indicate which items are missing or what items need to get returned. 

Request you once again please make sure your notes are clear so if someone else work on that ticket he / she should be aware of the case history with your notes rather than checking all the communication with customer. 

Regards 
Sanjay