Subject: Pending Returns
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>, Sanjay Dutt <[email-masked]>
Cc: "Akhil P. Walia" <[email-masked]>
Date: Fri, 31 Jan 2014 14:23:51 +0530 (IST)

Sanjay/Ibrahim 

Pls explain why there are soo many pending returns. 

LTK122160497742X - Ibrahim Usmani. Skill: Returns-EN, Ticket was re-entered to the 'Returns-EN' queue by the system because a time-out occurred. Caused delay of 8 days. Pls explain? 

LTK122160476259X - No one touched it since January 25, 2014 

LTK122160313471X - Ibrahim. Ticket was re-entered to the 'Returns-EN' queue by the system because a time-out occurred. Caused. Caused delay of 5 days. Pls explain? 

LTK122160433353X -  No one touched it since January 26, 2014 

Regards 
Subir