Subject: Feedback ticekt LTK122160414546X OWA
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Date: Wed, 15 Jan 2014 08:35:23 +0530 (IST)

Feedback ticekt LTK122160414546X OWA 

Firstly, you did not check the item on our website Oneworldavenue, and try to assist. 

Secondly, you blindly sent it across to L3. 

Thirdly, you did not send acknowledgement email to Cx. 

Being a senior agent, I don't expect such approach. 

Regards 
Subir