Subject: AE duplicate escalations
From: Subir Chakma <[email-masked]>
To: "Md. Hasanuzzaman" <[email-masked]>, Nitin Gupta <[email-masked]>, Devendra Madan <[email-masked]>, Amandeep Jangra <[email-masked]>, "John Yohjan. Park" <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, Ibrahim Usmani <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <
Date: Mon, 6 Jan 2014 12:06:12 +0530 (IST)

Hello, 

Why I am still seeing AE duplicate escalations to HUB. 

It is MANDATORY to check if a previous case has been raised before you create a new one in AE. Comply strictly. 

Regards 
Subir