Subject: DHL LB (Lebanon) Shipments
From: Subir Chakma <[email-masked]>
To: Laakshi Chadha <[email-masked]>, Amandeep Jangra <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Ibrahim Usmani <[email-masked]>,
Date: Wed, 11 Dec 2013 10:19:14 +0530 (IST)

Hello, 

DHL Lebabon (LB) 
We do NOT ship DHL LB shipments through DHL. Nor are they shipped within 2-3/4-6 time frame. Therefore, you can NOT track it on DHL site. 

We use third party courier to send their items bi-weekly (twice a week). We send consolidated container of all customers ship ments released and deliver to DHL LB office (NOT to customers direct). DHL LB will then distribute/call customer to their offices. 

Therefore, below escalation is unwanted. 

Additionally, DHL LB do not need to pay Borderlinx to release it. They can release without payment. All dealings on payment are done by DHL LB itself. 

Any further clarification, please let me know. 

Rgds Subir