Subject: storage
From: Subir Chakma <[email-masked]>
To: Bhumica Chawla <[email-masked]>
Date: Sun, 8 Dec 2013 11:56:07 +0530 (IST)

Please be advised that we apply a USD5 (or equivalent) per day per shipment storage fee for holding a shipment at the warehouse over 30 days from date of delivery. This policy applies to everyone. It cost us money to hold your shipments at the warehouse due to which we have this policy in placed.

This is also clearly explained on our website- http://www.borderlinx.com/pages/faq/storage-terms. However you continued to hold 
the shipment in your account beyond the Free storage period due to which you accumulated an amount of USD XXXX till date.

Additionally, we sent you reminders of the impending storage fee to you so that you are aware of it.

After considering the above situation, unfortunately I am unable to waive off the storage fee.