Subject: Middle East Delivery Address
From: Subir Chakma <[email-masked]>
To: Laakshi Chadha <[email-masked]>, Amandeep Jangra <[email-masked]>, Subhashish Bhaduri <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "M
Date: Tue, 12 Nov 2013 08:51:38 +0530 (IST)

Hello, 

Many of you are confused if we can ship to Personal/Home Address in Middle East. Or, if we still ship to DHL Service Point. Here are the facts- 

    • Personal/Home/Business Address : Blx is encouraging Cx to ship to their personal/home/business addresses instead of DHL Service points. We can normally ship to all addresses. For far flung/isolated areas, DHL will request Cx to arrange pick up from the nearest Service point (Do NOT tell this to Cx in advance, unless situation arise) 

    • 
DHL Service Points: Cx can still ship to nearest DHL Service point address in their area as before. There is absolutely no issue. Incase, Cx can not find the City in the drop down list (This was made mandatory recently) , it means DHL/Blx do not cover that area. If you come across such issue, wherein Cx can not see the City listed, please forward Ticket to L2, so we can check with client if they can include that City in the system. 

Rgds Subir