Subject: Action Express Time Line
From: Subir Chakma <[email-masked]>
To: Laakshi Chadha <[email-masked]>, Amandeep Jangra <[email-masked]>, Subhashish Bhaduri <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "M
Date: Tue, 12 Nov 2013 08:29:43 +0530 (IST)

Hello, 

If you keep a LP Ticket pending ( To me ) for a AE case, and if you are raising it on- 

Friday - Please mark Time Line as 4 days 
Saturday - Please mark Time Line as 3 days 
Sunday - Please mark Time Line as 2 days 

Because you are marking time line as 2 days for ticket raised on Friday, the tickets get requeued by Sun, when HUB do not reply. This is duplication of work and is avoidable. 

Strict compliance requested. 

Rgds Subir