Subject: Fwd: LP Pending Tickets - URGENT
From: Subir Chakma <[email-masked]>
To: Jayson Rogelio <[email-masked]>
Cc: "Akhil P. Walia" <[email-masked]>, Nyle Remo <[email-masked]>
Date: Sat, 9 Nov 2013 11:46:48 +0530 (IST)

Hello Roge, 

I see that you left 12 tickets in your LP queue that was assigned to you by Akhil. Why you failed to handle these tickets? 
Any ticket assigned to you must be completed before signing off. 
Furthermore, such assigned tickets will be re-queued to main skill only after 24 hours only. Therefore, it will cause delay in response time by 24 hours minimum. This can not happen moving forward. 

Rgds Subir