Subject: PG shipment LTK1214303146213X
From: Subir Chakma <[email-masked]>
To: Amandeep Jangra <[email-masked]>, Subhashish Bhaduri <[email-masked]>, "John Yohjan. Park" <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <
Date: Tue, 29 Oct 2013 14:25:09 +0530 (IST)

Hello, 

In below shipment, there is a clear "Note Private" where the HUB team is updating WHICH item and WHY it is PG. The note says: hand sanitizer and air refresher prohibited . 
In such cases WHY do you need to escalate to warehouse again? READ THE NOTES and inform the Cx accordingly. 

Incase the note is not clear, or additional info is needed, obviously you can check with HUB. 

Hello, 

Private notes are available to CS. 
Please ensure that the agents check the notes of PG items. 

Shipment ID : 1627812 
( Comment : 
Please advise why the shipment is PG. Is it possible to remove PG items and ship the rest. ) 

Regards, 
Katerina 

From: Jessica Seymour [mailto:[email-masked]] 
Sent: 28 October 2013 17:11 
To: Katerina Mousia 
Subject: PG shipment 

Request Detail: 
	
Agent Name 	
: 	
Alok 
	
In Queue 	
: 	
Warehouse 
	
Date Added 	
: 	
2013-10-26 

Request Type : 

PG Request 

Warehouse : 

USA 

Request Status : 

Open 

LP ID : 

LTK1214303146213X 

Suite No: 

0756-2470 

Shippment ID : 

1627812 

Tracking ID : 

Location : 

BX0999 
Comment : 
Please advise why the shipment is PG. Is it possible to remove PG items and ship the rest. 

Katerina Mousia