Subject: AE duplicate tickets
From: Subir Chakma <[email-masked]>
To: "John Yohjan. Park" <[email-masked]>, Shumona Banerji <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Ibrahim Usmani <[email-masked]>, "
Date: Thu, 24 Oct 2013 07:01:21 +0530 (IST)

Hello, 

Whats happening – 3 repacking requests for same shipment??? 

Notice – One even has a different suite number for same shipment – WHATS GOING ON??????? Saurabh Dadu 

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See the below tickets. They are for the same shipment, created on same day by 2 different agents. I want to know why did the agents did not check AE history before creating another ticket? Who created the ticket last? 

Such errors on AE are NOT acceptable by any standard. Saurabh Dadu