Subject: LTK1214303126428X
From: Subir Chakma <[email-masked]>
To: Abhineet Khorana <[email-masked]>
Date: Thu, 24 Oct 2013 06:20:16 +0530 (IST)

Hello Abhineet, 

Pls send an acknowledgement email even if you are escalating a case to a different dept for a response as in this aforementioned ticket. 

Rgds Subir