Subject: problem ticket LTK1214302943785X
From: Subir Chakma <[email-masked]>
To: Shumona Banerji <[email-masked]>
Date: Sun, 13 Oct 2013 15:04:09 +0530 (IST)

LCK shipment was already updated and shipped by Cx. But agent still put a note and leave it pending internal w/o doing any investigation which is suppose to be the procedure. 

Rgds Subir