Subject: Problem ticket LTK1214303042822X Roge
From: Subir Chakma <[email-masked]>
To: Shumona Banerji <[email-masked]>
Date: Sun, 13 Oct 2013 09:16:57 +0530 (IST)

Not sure what happened here. 

Agent informed shipment was in unknown and there is a note that it was escalated thru AE. Nothing there. 
Shipment thou is updated and shipped. 
Ticket kept pending internal. 

Rgds Subir