Subject: Borderlinx Facebook Feedback
From: Subir Chakma <[email-masked]>
To: Abhineet Khorana <[email-masked]>, Bhumica Chawla <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, Sanjay Dutt <[email-masked]>, Ibrahim Usmani <[email-masked]>
Cc: Shumona Banerji <[email-masked]>, "Akhil P. Walia" <[email-masked]>
Date: Wed, 9 Oct 2013 13:41:33 +0530 (IST)

Hello, 

I am assigning some agents (marked in this email) to give our Facebook link to get some positive feedback as per Katerina's request. 
This has to be used very selectively making sure that you get 1-2 POSITIVE feedback daily. 
This should be given to a customer who is very very happy with your service and that all his problems are satisfactorily resolved . 

Facebook Canned Response: 
Great. If you think I was helpful, would it be fair for me to ask you to leave us a quick comment on our Facebook page? 
Our facebook page is facebook.com/borderlinx, just leave a comment on our timeline. 

Rgds Subir