Subject: LTK1214302940672X
From: Subir Chakma <[email-masked]>
To: Pratity Gogoi <[email-masked]>
Cc: Shumona Banerji <[email-masked]>
Date: Tue, 8 Oct 2013 08:00:48 +0530 (IST)

Pratity, 

Firstly, this ticket shud have been transferred to Claims Skill queue. You did not do it. 
Secondly, pictures were provided in first email. I believe its good enough to proceed now with the claim. Your email requesting pictures again will only delay and frustrate customer. 
Thirdly, claims are time sensitive and this kind of delay will hamper the outcome of such claims. You are not equipped to handle claims. Pls transfer them to claims queue for proper handling. 

Rgds Subir