Subject: Re: Value amendment
From: Subir Chakma <[email-masked]>
To: "John Yohjan. Park" <[email-masked]>, Shumona Banerji <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Ibrahim Usmani <[email-masked]>, "
Date: Fri, 4 Oct 2013 12:28:35 +0530 (IST)

Hello, 

This is a reminder that we cannot ship an order with zero value. Please see below shipment# 1593900 the value was changed to $0, as a result the shipment is in status LE (Label Error). 

Since all items shipped from the hub must have a value , a good rule to follow is to value the goods as stated on the Merchant invoice under "declared value" if the product was given to the customer for free or discounted due to a Merchant credit. When a product is given to the customer for free due to a credit, the Merchant will usually value the item somewhere on the invoice so you can use that price. If there is no value on the invoice an estimate must be given. Usually small promotional items (perfume, pins, earrings, books) are given values of $1.00 if you're unable to determine the actual value. 
Please let me know if you have any questions. 

Katerina Mousia 

----- Original Message ----- 
From: "Subir Chakma" <[email-masked]> 
To: "John Yohjan. Park" <[email-masked]>, "Shumona Banerji" <[email-masked]>, "Roshan Joseph" <[email-masked]>, "krishna tiwari" <[email-masked]>, "Jayson Rogelio" <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, "Bhumica Chawla" <[email-masked]>, "Abhineet Khorana" <[email-masked]>, "Pratity Gogoi" <[email-masked]>, "Alok Kumar" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Vivian Guo" <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Ibrahim Usmani" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Surya Prakash. Tiwari" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Akhil P Walia" <[email-masked]> 
Sent: Thursday, October 3, 2013 2:25:42 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Value amendment 

Whats the min value that a shipment can have? 
If customer asks us to change the dut value to $0, can we do this? 

For a shipment to be able to be processed, min cost should be $1 
Anything less than that- cannot be shipped 

Even if the customer buys something for $10, the cx applies a discount of $10 and he pays $0 for an item, when updating the value, we need to update $10 - this is the actual value of the item. 

BUT if the item was $20 and on SALES it is down to $10, then we update $10 
It is not about how much money the customer has paid for an item, BUT the value of the item 

Rgds Subir