Subject: Blx Feedback LTK1214301124494X
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Shumona Banerji <[email-masked]>
Date: Fri, 4 Oct 2013 08:57:25 +0530 (IST)

If there is an example as how not to handle a return case, this is it. 
You are taking care of this case for last 3 months, and you are no where. All emails contradictory/confusing. 
Sometimes you refund, and then ask for money again. 

I have no word to describe the chaotic way this case was handled. 3 months!!!!!!!!!!!!!!!! 

Rgds Subir