Subject: Transfering Shipments from Unknown to Cx account
From: Subir Chakma <[email-masked]>
To: Shumona Banerji <[email-masked]>, Vijay Pathak <[email-masked]>, Roshan Joseph <[email-masked]>, krishna tiwari <[email-masked]>, Michelle Rosal <[email-masked]>, Jayson Rogelio <[email-masked]>, "Nathalie Ann. Retiza" <[email-masked]>, Bhumica Chawla <[email-masked]>, Abhineet Khorana <[email-masked]>, Pratity Gogoi <[email-masked]>, Alok Kumar <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, Ibrahi
Date: Wed, 18 Sep 2013 16:33:13 +0530 (IST)

Hello All, 

We can now transfer shipments from Unknown to Cx account without needing to escalate to HUB. The feature to do so has been added to some logins (by mistake). It should be available to everyone in few 1-2 days. 

I will explain the procedure which needs to be done with extreme precaution to avoid errors. 

If you managed to locate the shipment in Unknown Suite (US & UK) 

Step 1: Take mouse pointer to 

    • Special suite > 

        • Unknown US (For US Unknown Suite) 
        • Unknown GB (For UK Unknown Suite) 
        • Liquidation US (Irrelevant) 

After I click on Unknown US, the next page is: 

Next: Click on any of the shipment details. 

Next: Reassign to desired Suite number 

Rgds Subir