Subject: Blx Feedback ticket LTK1214301619413X
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Cc: Shumona Banerji <[email-masked]>
Date: Wed, 18 Sep 2013 09:51:28 +0530 (IST)

Ibrahim, why this return ticket has been queued to Level 2? 

I do not see any email being sent to customer either. 

Rgds Subir