Subject: Fwd: Request for call back.
From: Subir Chakma <[email-masked]>
To: Ibrahim Usmani <[email-masked]>
Date: Tue, 3 Sep 2013 16:36:58 +0530 (IST)

Rgds Subir 

----- Forwarded Message ----- 
From: "Sanjay Dutt" <[email-masked]> 
To: "Subir Chakma" <[email-masked]> 
Sent: Tuesday, September 3, 2013 7:20:23 AM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Request for call back. 

Dear Sir 
0750-8540 

Shipment id - 1475244, was picked up with tracking number 1Z263F3E2655301190 under ticket LTK1214301251511X, but shipment is still reflecting in back end. 

Customer is very irate and complaining that shipment was picked up a month ago but Amazon has charged him today again saying they haven't received the shipment. 

UPS website showing the status as On Vehicle for Delivery Today. 

Request you to please arrange a call back for customer on priority basis. 

Meanwhile I have escalated the case to warehouse under LTK1214301918997X. 

Regards 

Sanjay