Subject: 0754-5536 (LTK1214301574369X)
From: Subir Chakma <[email-masked]>
To: Rajiv Prabhakar <[email-masked]>
Date: Tue, 27 Aug 2013 13:44:30 +0530 (IST)

Please ask someone to call Parcel force at +44-8448 00 44 66 and try getting the status of parcels below: 
Customer is chasing for the delivery of two parcels with following tracking numbers. 

EC072449451GB 
EE091517959CN 

However, note that EE tracking # on Parcel force redirects to EC tracking #. 
EMS tracking does not give any results with EC #. So this looks like one parcel with two tracking numbers. 
But we need to confirm with Parcel Force first. If they confirm both tracking numbers are for one parcel, then need to ask 2 nd tracking number from Customer. 
Also, check why parcel has not been delivered to hub. It states “Awaiting Payment of Charges” (may be import tax as coming from China). 
Update customer accordingly as he emailed Jerome, J.Bish and entire world. 

Rgds Subir