Subject: Borderlinx CSAT 8-11th Jul 13
From: Subir Chakma <[email-masked]>
To: Smriti Anupam <[email-masked]>, Sanjay Dutt <[email-masked]>, Rachna Mittal <[email-masked]>, Vivian Guo <[email-masked]>, Rajiv Prabhakar <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Parag Chaturvedi <para
Date: Fri, 12 Jul 2013 14:12:18 +0530 (IST)

CSAT report for Mon- Thurs. 
I am still seeing below average performance. Can we please ensure we avoid DSAT's. 

	C-SAT 	

	

	

	

	

	

	

	

	

	Time Zone :- Asia/Karachi 	

	

	

	

	Time : - 07:00 AM - 06:59 AM 	8-Jul-13 	9-Jul-13 	10-Jul-13 	11-Jul-13 
	Operator 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 
	Akhil Walia 	

	

	

	

	Surya Prakash 	

	

	

	1 	0 	100% 
	Seraj Ahmad 	

	2 	0 	100% 	1 	1 	50% 	

	John 	

	

	

	

	Subir Chakma 	

	

	

	1 	0 	100% 
	Parag 	

	0 	1 	0% 	0 	1 	0% 	0 	1 	0% 
	Gelna 	4 	1 	80% 	3 	0 	100% 	5 	1 	83% 	2 	0 	100% 
	Joelma 	

	

	

	

	Kaeiara 	7 	0 	100% 	4 	1 	80% 	8 	1 	89% 	6 	1 	86% 
	Ibrahim Usmani 	

	1 	0 	100% 	

	0 	1 	0% 
	pankajj 	

	2 	1 	67% 	3 	0 	100% 	1 	0 	100% 
	Shiv Kumar 	

	6 	1 	86% 	1 	0 	100% 	1 	0 	100% 
	Rajiv 	

	

	

	

	Vivian 	2 	1 	67% 	2 	2 	50% 	4 	0 	100% 	6 	0 	100% 
	Hassan 	

	

	3 	0 	100% 	2 	0 	100% 
	Aejazuddin 	1 	0 	100% 	5 	1 	83% 	3 	1 	75% 	2 	0 	100% 
	Samir 	

	

	

	

	Rachna 	

	

	

	

	Sanjay 	

	

	1 	0 	100% 	1 	1 	50% 
	Total 	14 	2 	88% 	25 	7 	78% 	29 	5 	85% 	23 	4 	85% 

Rgds Subir