Subject: Inbox client complaint
From: Subir Chakma <[email-masked]>
To: Jitendra Kumar Mahato <[email-masked]>
Date: Fri, 12 Jul 2013 13:08:17 +0530 (IST)

LTK12182021837414X – Jack – Please do not EVER tell a Member to create a new account because they have problems with their existing account. Creating a new account is the WORST thing a Member can do. A Member should NEVER create a new account just because he forgot his password and cannot access the email address in his account. If he does, he will not only lose his original account and earnings, he might lose the new account he creates as well. If a Member does not have access to his email address and forgot his password, you need to escalate. 

Rgds Subir