Subject: Borderlinx Report India & Phil for June 2013
From: Subir Chakma <[email-masked]>
To: Sanjay Dutt <[email-masked]>, Rachna Mittal <[email-masked]>, Vivian Guo <[email-masked]>, Rajiv Prabhakar <[email-masked]>, "M. Aejazuddin Zafar" <[email-masked]>, "Md. Hasanuzzaman" <[email-masked]>, "Shiv K. Sharma" <[email-masked]>, Pankaj Joshi <[email-masked]>, Ibrahim Usmani <[email-masked]>, Seraj Ahmad <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Joelma Mary Christine O. Batayola" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Parag Chaturvedi <[email-masked]>, "Surya Prakash. Tiwa
Date: Mon, 1 Jul 2013 16:02:35 +0530 (IST)

Hello, 

Please find the attached Borderlinx Report India & Phil for June 2013. 

Very concerning is CST. As per KPI: It should be 80%. We are now 64%. Please understand that all of you will be answerable for every DSAT you get. 

Request immediate effort from you all improve CSAT as customer satisfaction is very vital for every company.