Subject: Borderlinx Feedback LTK1214301061980X
From: Subir Chakma <[email-masked]>
To: "Md. Hasanuzzaman" <[email-masked]>
Date: Sun, 30 Jun 2013 08:58:12 +0530 (IST)

Hello Hassan, 

You released a Ticket without resolving the issue and most importantly it was about a return request. I need to know why you released it as resolved if the return was still pending? 
Customer is demanding a compensation now for the delay in processing the return. Who will pay bear the return fee now? 

Rgds Subir