Subject: IMP: Concierge order LTK1221603661901X
From: gelna <[email-masked]>
To: subir <[email-masked]>
Date: Thu, 7 May 2015 01:30:46 +0530 (IST)

Hi Subir sir,

This ticket was escalated to level 3 on 30th of April yet till date there's no update from level 3 . Pls assist because DHL Lebanon is asking for an update.

Regards,
Gelna