Subject: LTK1221603095587X-claims irate cs
From: gelna <[email-masked]>
To: subir <[email-masked]>
Date: Thu, 30 Apr 2015 04:37:37 +0530 (IST)

0829-4009 AWB # 7504457671

Hi Subir sir,

Kindly advise any templates to be used if customer is not accepting the DHL offer for the settlement. CS is a new customer and his first shipping with us was not satisfying. The item arrived damaged and the settlement is USD26.00 and he is now irate. Pls advise

Regards,
Gelna