Subject: BX Daily Shift Status
From: subir chakma <[email-masked]>
To: Gelna Genusolango G <[email-masked]>, Sanjay Dutt <[email-masked]>, Ritesh Rana <[email-masked]>, Mouna BouAbdallah <[email-masked]>, Iftekhar Ahmed <[email-masked]>, Mohd Ahmed <[email-masked]>
Cc: Subir Chakma <[email-masked]>
Date: Tue, 28 Apr 2015 21:08:47 +0530 (IST)

Attention all marked to this email- 

You all are handling special skills. In most cases you are solely responsible to manage & complete the particular skill tickets. 

Therefore, you need to act more responsibly and proactively. 

Therefore, starting today please send a screenshot showing your skills ticket status zero at end of your shift daily. No exception. 

Sanjay - L2 

Gelna - Claims & Concierge 

Ritesh - Returns 

Mouna, Iftekhar, Mohd - AR 

Any problem ticket must be brought to my attention instead of arguing with customer or dragging the case for months. 

Regards 

Subir