Subject: Re: LTK1221603614924X
From: anku saini <[email-masked]>
To: subir chakma <[email-masked]>
Date: Tue, 28 Apr 2015 14:29:37 +0530 (IST)

same was escalated to L2 with proper note.

----- Original Message -----
From: "subir chakma" <[email-masked]>
To: "anku saini" <[email-masked]>, "Subir Chakma" <[email-masked]>
Sent: Monday, April 27, 2015 9:56:05 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: Re: LTK1221603614924X

Just don't drop an email on zimbra and leave ticket with you . 

You MUST escalate any case you cannot handle, or exception request to L2.. Follow proper procedure. 

----- Original Message ----- 
From: "anku saini" <[email-masked]> 
To: "subir chakma" <[email-masked]> 
Sent: Saturday, April 25, 2015 3:22:47 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK1221603614924X 

wrong updating of descreption by warehouse. cx. claiming for free shipping.