Subject: Re: LTK1221603614924X
From: subir chakma <[email-masked]>
To: anku saini <[email-masked]>, Subir Chakma <[email-masked]>
Date: Mon, 27 Apr 2015 21:56:05 +0530 (IST)

Just don't drop an email on zimbra and leave ticket with you . 

You MUST escalate any case you cannot handle, or exception request to L2.. Follow proper procedure. 

----- Original Message ----- 
From: "anku saini" <[email-masked]> 
To: "subir chakma" <[email-masked]> 
Sent: Saturday, April 25, 2015 3:22:47 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: LTK1221603614924X 

wrong updating of descreption by warehouse. cx. claiming for free shipping.