Subject: Guarantee Tickets Summary
From: subir chakma <[email-masked]>
To: Iftekhar Ahmed <[email-masked]>, Subir Chakma <[email-masked]>
Date: Mon, 27 Apr 2015 20:45:00 +0530 (IST)

Order status 

Complete - Ticket Delivered/Process closed 

Pending - Order received under review 

In Operation - Order verified and under process 

Canceled - Order cancelled and refunded 

Order delivery, or Ticket delivery : 

Before 24 hrs prior to the match. 

Type of tickets - Tickets can be E-tickete, or Paper tickets delivered to your hotel, Plastic Tickets/Card. 

Types of seats: All are given in pairs, unless otherwise stated as Single. Request for more then 2 seatings together is not guaranteed, but we can check. Possible arrangement for more then 2 is 2 + 1, 2 + 2. Further seating together request must be checked, again no guarantee. 

Type of orders: Online credit/debit card orders (from website), paypal order (maual invoice sent by client for payment- need escalation), wire transfer (Bank details shared manually by client for payment- need escalation) 

Sold matches - Do not show in our website. 

Future matches - Are not updated till due time 

Ticket Details not matching: Our rates do not match with ticket price, or names sometimes. Also, tickets sometimes are purchased by a club member only so name can be different. This is not an issue. 

No address: Collection can be arranged from a convenient collection point.