Subject: Re: BX Online & Login Hours + CSATs
From: vivian <[email-masked]>
To: subir chakma <[email-masked]>
Date: Tue, 7 Apr 2015 07:06:35 +0530 (IST)

Hi sir,sorry to see your feedback. But I work for 8 hours one business day,it is not possible for me to make the online time upto 8 hours.
----- 原始邮件 -----
发件人: "subir chakma" <[email-masked]>
收件人: "Mouna BouAbdallah" <[email-masked]>, "sameek chakraborty" <[email-masked]>, "Ritika Yadav" <[email-masked]>, "chetan lanwani" <[email-masked]>, "Ritesh Rana" <[email-masked]>, "anku saini" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "iftekhar" <[email-masked]>, "Mohd Ahmed" <[email-masked]>, "Kartik P. Rao" <[email-masked]>, "Iftekhar Ahmed" <[email-masked]>, "Sumit Gogia" <[email-masked]>, "Amandeep Jangra" <[email-masked]>, "Sanjay Dutt" <[email-masked]>, "Vivian Guo" <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Akhil P Walia" <[email-masked]>
发送时间: 2015年 4 月 05日, 星期日 下午 1:06:49 GMT +08:00 北京/重庆/香港/乌鲁木齐
主题: BX Online & Login Hours + CSATs

Hello, 

Below agents still got things to work on: 

Agents who did NOT achieve 8hrs online & 9hrs login time- 

1. Amandeep 

2. Vivian (7hrs online & 8hrs login time) 

3. Sumit 

4. Ritika 

5. Anku 

6. Sameek 

7. Sanjay (achieve 9 hrs login time) 

Agents who achieved the targets- 

1. Mohamed 

2. Chetan 

3. Ritesh 

4. Kartik 

Report for 3rd April, 2015 

	Agent 	Time Online 	Login Time 
	Akhil Walia 	0:00:00 	9:13:19 
	Amandeep Jangra 	7:51:18 	8:49:40 
	Gelna 		
	Kaeiara 		
	Sanjay Dutt 	0:26:44 	8:48:05 
	Subir Chakma 	0:00:00 	10:26:43 
	Vivian Guo 	6:52:23 	7:49:35 
	Sumit Gogia 	7:52:13 	8:52:57 
	Ahmed Iftekhar 		
	Kartik Rao 	8:08:08 	8:59:09 
	Mohd Ahmed 	8:10:19 	9:04:01 
	Pritish Nandi 		
	Anku Saini 	7:38:20 	8:20:14 
	Chetan Lanwani 	8:19:17 	9:02:04 
	Ritesh Rana 	8:13:42 	9:01:40 
	Ritika Yadav 	7:41:30 	8:38:09 
	Sameek Chakraborty 	6:16:38 	8:47:40 
	Mouna BouAbdallah 		
	Saurov Datta 		

	
	2nd April 	3rd April 
	Operator 	YES 	NO 	CSAT% 	YES 	NO 	CSAT% 
	Akhil Walia 						
	Subir Chakma 						
	Sanjay 						
	Gelna 	1 	0 	100% 			
	Kaeiara 	1 	1 	50% 			
	Vivian 	4 	0 	100% 			
	Amandeep 	1 	0 	100% 	4 	0 	100% 
	Sumit Gogia 	2 	0 	100% 	5 	2 	71% 
	Ahmed Iftekhar 	0 	1 	0% 			
	Kartik Rao 	2 	0 	100% 	3 	0 	100% 
	Mohd Ahmed 	2 	1 	67% 	3 	0 	100% 
	Pritish Nandi 						
	Anku Saini 				5 	0 	100% 
	Ritesh Rana 	3 	0 	100% 	3 	0 	100% 
	Chetan Lanwani 	4 	1 	80% 			
	Sameek Chakraborty 	1 	0 	100% 	2 	0 	100% 
	Ritika Yadav 				1 	0 	100% 
	Mouna BouAbdallah 	1 	0 	100% 			
	Total 	22 	4 	85% 	26 	2 	93%