Subject: Re: LTK1221603502248X - escalation
From: kartik k <[email-masked]>
To: subir chakma <[email-masked]>
Date: Tue, 7 Apr 2015 06:01:41 +0530 (IST)

Sir,

Please check response from Neil. Does this now go to L3? Also, no confirmation on the amount charged.

----- Original Message -----
From: "subir chakma" <[email-masked]>
To: "Kartik P. Rao" <[email-masked]>
Sent: Monday, April 6, 2015 3:00:50 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: LTK1221603502248X - escalation

Kartik - See my response and resolution to your escalated ticket. 

You should be able to do it yourself next time onwards.