Subject: Re: LTK1221603465566X - Complaint ticket
From: Ritesh Rana <[email-masked]>
To: subir chakma <[email-masked]>
Date: Sun, 5 Apr 2015 13:21:25 +0530 (IST)

Hi Sir,

Apologies. Will make sure the same error won't be repeated again. 

Thanks 
Ritesh Rana

 
----- Original Message -----
From: "subir chakma" <[email-masked]>
To: "Ritesh Rana" <[email-masked]>
Sent: Sunday, April 5, 2015 12:56:25 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi
Subject: LTK1221603465566X - Complaint ticket

LTK1221603465566X 

Hello Ritesh, 

This ticket was supposedly meant for L2, but remained in your queue over 2 days. Finally, it got automatically re-queued and Amandeed assigned to me. 

This sort of delay can lead to complaints or compensation. Please always recheck that a ticket has been properly escalated before closing out on the case. Double checking always help.