Subject: MoM's Small and Elegant
From: Pritish Nandi <[email-masked]>
To: Akhil P Walia <[email-masked]>, Subir Chakma <[email-masked]>, "Kartik P. Rao" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Ritika Yadav <[email-masked]>
Cc: admin <[email-masked]>
Date: Sat, 21 Mar 2015 17:24:59 +0530 (IST)

Hi All, 

PFB the MoM's for the session. 

1. All The travel agent gets 10% commission on any booking made through us. 
2. Biggest Market is Italy, followed London and Paris 
3. Awareness on Legends- W hat they mean in terms of Hotel ratings and also preferred hotel. 
4. Email Sent to All Travel Agent regarding Royal Park where they get 10% discount. 15/20/25% discounts are valid only on suites and not valid on standard rooms. They cannot club the discount of 10% with other discounts. 
5. Preferred Hotel excel sheet. How to check and what to check. 
6. Explanation on NET rate- This is the Rate which we pay the hotels for the booking. 
7. Whenever o ffering discount we need to make sure that we are still making a profit of 15% on the booking. 
8. Most of hotels are inclusive of taxes and also includes breakfast, so we have a better quotes than anybody else. Also with that most of the hotel provide extra amenities like Afternoon tea, or a bottel of wine etc which may be available with others with an extra price . 
9. The owner of the Small and elegant has stayed in all these hotels and chosen the best for o ur customers. 
10. The deposit is always in US dollars and the balance is paid directly to the hotel. We always mark up the exchange rate by 5%, whenever calculating the conversion from Euros to Dollars. Customer should be paying the deposit which is 20% of the total and rest they pay after arriving at the hotel. 
11. We have learned how to create the Invoice using Zoho- Adding New Customer, Adding Invoice number, What to write under customers notes etc. 
12. How to book a hotel and check rate sheet. 
13. Reviewing Chat Transcript. 

Regards, 
Pritish Nandi