Subject: 16 duplicate tickets created by customer
From: kartik k <[email-masked]>
To: Subir Chakma <[email-masked]>
Date: Sat, 14 Mar 2015 06:46:47 +0530 (IST)

Sir,

I have resolved all the tickets sent out by "[email-masked]" because issue was resolved under LTK1221603136830X. Unusual circumstances so I have sent you an email. Do we have to take any further action for this?