Subject: Re: LTK1221602980371X - DHL UK Express option
From: subir chakma <[email-masked]>
To: sameek chakraborty <[email-masked]>, Ritika Yadav <[email-masked]>, sahil Khan <[email-masked]>, chetan lanwani <[email-masked]>, Ritesh Rana <[email-masked]>, anku saini <[email-masked]>, Pritish Nandi <[email-masked]>, iftekhar <[email-masked]>, Mohd Ahmed <[email-masked]>, "Kartik P. Rao" <[email-masked]>, Sumit Gogia <[email-masked]>, Amandeep Jangra <[email-masked]>, Sanjay Dutt <[email-masked]>, Vivian Guo <[email-masked]>, "Kaeiara Blythe R. Delfino" <[email-masked]>, Gelna Genusolango G <[email-masked]>, Su
Date: Mon, 9 Mar 2015 15:06:46 +0530 (IST)

Few exceptions: 

DHL LB: 

- UK Hub NOT available. They get only US warehouse address upon registration. 

- Shipments do not go through DHL. Delivery period is 1-2 weeks. NOT standard delivery time frame. Shipments go twice a week from Hub. Cannot be tracked. 

- No paypal service in LB, so all returns are done for Free if they cannot provide prepaid return label. 

Russia: Very different then rest of the countries. READ canned responses under Russia. 

India: Duty/Taxes payable on delivery as assessed by customs office. We charge only shipping fee. 

UK: They get only US address. As they are based in UK itself, they do not require UK address. 

US: They get only UK address. As they are based in US itself, they do not require US address. 

UK Hub (Express ONLY): All UK shipments are shipped Express only. Standard shipping is not provided by DHL, hence we cannot give the option to our customers. However, sometime both options showing during checkout. But items will be shipped Express anyway and payment remains the same. 

If you know any other exceptions, please feel free to share with the team so the newbies are aware of it.